If problems persist, try the following commands. If other firewalls are in use, consider uninstalling them and re-enable the Windows Firewall. When there are Internet connection problems in Windows 7, Vista, or XP, make sure there are no firewalls installed other than the Windows Firewall. Programs like firewalls, antivirus applications, VPN clients, and various malware can cause Internet connection problems.
If you restart your device and are still experiencing networking problems, continue through this document. NOTE: In some cases, a simple restart of your computer can solve various networking problems. It is highly recommended that you upgrade to Windows 10 or 8. No further development will take place on these products and security updates are no longer issued. These products are no longer actively supported by Microsoft. If we are unable to resolve your Windows 9x/2000/XP/Vista issue, you may be able to find help in Microsoft's Knowledge Base. NOTE: Windows 95/98, Windows Me, Windows 2000, Windows XP, and Windows Vista are no longer supported by the Help Desk.
These commands reset TCP/IP, Windows Socket, and Windows Firewall. Use this document to repair Internet connection problems in Windows 10, 8, 7, Vista and XP.
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